Return or Exchange

“Have nothing in your house that you do not know to be useful, or believe to be beautiful.”

- William Morris

At Hundred Acre Studios we believe you should love everything you own. We want you to be completely happy with every item you buy from us so that you can keep it to the end of its useful life. That’s why we ensure you can order with confidence, safe in the knowledge that, if your item is not absolutely perfect, you can return it to us and find the right fit for your life.

We offer a 14 day returns policy for all unused products in their original condition and packaging, as long as they are accompanied with proof of purchase. You may also exchange your goods within this time for store credit to use at a later date. Please email customercare@hundredacrestudios.com with your order number and receipt to arrange for returns or exchanges within 14 days of original purchase date. Unfortunately shipping costs are non-refundable.

If your item is damaged or faulty upon delivery, please contact us so we can resolve the problem for you as soon as possible.